Yes! We deliver across the UK, including Northern Ireland, the Scottish Highlands and islands. The same standard delivery rates apply, with no regional surcharge. Remote locations may take longer to arrive.
Most orders are dispatched within 1–2 business days. Standard delivery typically takes 2–4 business days after dispatch. You'll receive a tracking link by email once your order is on its way.
UK standard delivery costs £5.99 for orders below £50 and is free for orders of £50 or more. These rates apply across the UK, including Northern Ireland, the Scottish Highlands and islands, with no regional surcharge. Delivery typically takes 2–4 business days after dispatch, although remote locations may take longer.
Yes. Once your order is dispatched, you'll receive a confirmation email with a tracking number so you can follow your parcel every step of the way.
Absolutely. We source directly from trusted suppliers in Nepal and the UK Nepali community to bring you genuine, high-quality groceries, snacks, puja items, and homeware.
Many of our products are vegetarian or vegan-friendly. Please check the individual product page for full ingredient and dietary information, as this varies by item.
Yes! We regularly update our range around key Nepali festivals such as Dashain, Tihar, and Teej. Sign up to our newsletter to be notified when new seasonal items arrive.
You have 30 days after receiving your item to request a return of eligible non-food items. Items must be unworn or unused, with tags, in their original packaging, and accompanied by a receipt or proof of purchase. Contact admin@yourkathmandu.com before sending anything back. Please see our Refund & Returns Policy for exclusions and full details. If your item arrives damaged, faulty or incorrect, contact us immediately with your order number and photos so we can help.
For hygiene and food safety reasons, we're unable to accept change-of-mind returns on food products. If a food item arrives damaged, faulty or incorrect, please contact us so we can resolve the issue. Eligible non-food items have a 30-day return request window from delivery, subject to the conditions and exclusions in our Refund & Returns Policy. Your statutory rights are not affected.
We accept all major credit and debit cards, as well as Shop Pay, Apple Pay, and Google Pay for a fast, secure checkout experience.
Yes. Our store uses SSL encryption and is powered by Shopify, one of the world's most trusted e-commerce platforms. Your payment details are never stored on our servers.
You can reach us via our Contact page. We aim to respond to all enquiries within 1 business day.
We are currently an online-only store, allowing us to serve Nepali communities across the whole of the UK.
Very happy to find timur at this Nepali store! The quality is good, and it brings the authentic Nepali flavour to my food. Great for making achar and other Nepali dishes. Thank you! 😊
The proper stuff with which to make Tsampa.....just like I had in Nepal and Tibet.....love it.
Not as hot as I thought it would be, but then I'm used to the homemade masala salt. Still very tasty though
